Setting up your email

How to set up your Spiffy Stores email

Once your domain name has been re-delegated to the Spiffy Stores servers, there are two ways you can use your email accounts. You can either;

1. Forward your email to another email address and/or
2. Store your email on the Spiffy Stores servers, and access it using your email program or through web mail

You may also use both a forward and a mailbox for the same email address.

Forwarding your email to another email address

The advantage of using email forwards is that you don't have to change any of your computer's configuration in order to use an email address that matches your stores' domain.

To forward your email, please follow the instructions below

1. Log in to your Spiffy Toolbox
2. Go to the "Preferences -> Email accounts" section
3. Click the link that says "I would like to add a new Email Account…".
4. Type in the the email address that you want to set up. Note that if you have any domain names assigned to your account, you will see a section for "Alias Email Addresses". You can't edit an alias, it's simply the same email box "aliased" so it appears to be on your domain when you send email to people. The "Email alias" shows you what email addresses you can use in your email program, as detailed in the "How to set up your email program" section of this knowledge base.
5. Tick the box next to "Mail Forward".
6. Type in the email address/es you want to forward your mail to
7. Click the "Add email account" button to save.

You can also set up the account as a mailbox by ticking the box next to "Mailbox". This will result in mail being stored on the server, so please ensure that you also set up an email program to retrieve mail from the server.

Note: If you already have an account set up for the email address you're setting up, you will need to delete it first. This will result in any mail that is currently stored on the server being deleted.

Setting Up Email Boxes

The advantage of using email boxes is that you can then send email using your store email address. Emails are delivered to recipients with your store domain in the "from" field.

To set up a mailbox, please follow the instructions below

1. Log in to your Spiffy Toolbox
2. Go to the "Preferences -> Email accounts" section
3. Click the link that says "I would like to add a new Email Account…".
4. Type in the the email address that you want to set up. Note that if you have any domain names assigned to your account, you will see a section for "Alias Email Addresses". This section simply shows you what "aliased" email addresses you can provide to people, and also use in your email program, as detailed in the How to set up your email program section of this knowledge base.
5. Tick the box next to "Mailbox".
6. Type in the password that you want to use for this mailbox. Please ensure that this password has at least 7 characters and has at least 1 number and 1 special character in it.
7. Re-type your password in the "Confirm Password" box.
8. Click the "Add email account" button to save.

Instructions for Accessing your Webmail

You can find detailed instructions on how to access your Webmail by reading the article:

How to access your Spiffy Stores mailboxes through webmail

Instructions for Setting up your Email

You can find detailed instructions on how to set up your email program by reading the article:

How to set up your email program to access your Spiffy Stores mailboxes

Instructions for using Gmail to handle your email

After you've set up your mailboxes in your Store Toolbox, you can also use Gmail to handle your mail if you prefer. Please refer to Google's instructions on how to set this up.

• Gmail - Get mail from other accounts
• Gmail - Adding a custom 'From' address